Caring Beyond Measure: Elevating Lives, Enriching Communities

Business Overview

E-Care Healthcare is a specialist Health and Social Care Company committed to providing care at the highest possible standard. We are dedicated to meeting your need by providing bespoke care and support that is person-centred, planned, proactive and coordinated, and delivered in a safe and effective manner.

As E-Care Healthcare is in the business of ensuring that clients are well treated and taken care of, our services are carried out by suitably trained staff who know what it takes to give our highly esteemed customers value for their money. We believe passionately in the significance of our work and feel it should have a positive impact on the lives of our clients, their families and the communities that we serve. We pride ourselves in offering the highest quality care and support possible; regardless of our client’s level of need or dependency.

Mission

To provide personalised, dignified, effective and responsive support….

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Values

Quality in everything we do

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Vision

We are a professional healthcare business committed to providing ….

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Compassion in Action: Transforming Lives, Embracing Wellness

Aims and Objectives

Our mission is to provide personalised, dignified, effective and responsive support to enhance and enrich the quality of people’s lives whilst promoting independence at all times.

We pride ourselves in offering the highest quality care and support possible; regardless of our client’s level of need or dependency. Our main aim is to assist those we look after with respect, and dignity, and to promote independence and control over their life at all times.

Nurturing Hearts, Enriching Lives: Redefining Care Homes for a Brighter Future….

Our Vision

We are a professional healthcare business committed to providing quality, safe and effective healthcare services to enable clients to maintain their independence, freedom and quality of life whilst providing meaningful employment for the local community.

Our vision is therefore to become an organisation of choice for the services we provide and also to be rated amongst the top 20 care service providers within the next 10 years.

Home of Hearts: Where Compassion and Comfort Embrace

Who We Are

E-Care Healthcare strives to offer high-quality, excellent and affordable care.

Utilising feedback

Through partnership working and listening we will utilise feedback from stakeholder engagement to continually improve, ensuring the quality of support exceeds your expectations.

The highly skilled, competent and caring workforce

It is our goal to employ people who we make highly skilled, competent, caring and well-led and supported individuals who are responsive to the needs of our patients, their families, and the communities we serve. Recruit the right people who are caring and compassionate.

Robust Governance

The organisation will have robust safety management systems and clinical governance procedures which aid a continuous cycle of quality improvement. There will be effective quality assurance audit systems and processes in place to assure the service users, staff, family and friends close to the service user, commissioners and other stakeholders that we as an organisation are providing high-quality, evidence-based care through services that are Patient focused. In addition, there will be policies, processes, instructions or guidance in place: to enable safe, effective and efficient care to be delivered.

ENABLING individuals through celebrating people’s differences whilst treating them with dignity and respect

Equality and inclusion

within health and social care is vital to ensuring people’s differences are valued and that people are treated equally and supported to take part in whatever they wish to do but also that services support people in all areas to be able to look after themselves and prevent issues from becoming problems.

Personalised Care

Enhances quality of life and upholds one’s human rights at all times.

COMPASSIONATE

(demonstrating characteristics such as empathy, sensitivity, kindness and warmth – and when these are lacking)

The organisation will select and recruit the right staff. Staff will be encouraged to practice compassionate care at all times.  Compassionate care is revealed through the smallest acts of kindness. It needs no permission and requires no resources other than our individual willingness to be kind, understanding, respectful and considerate, to listen and to respond to suffering